Invisible Casualties Book

Sadly, we hear news of suicide attacks, bombings and shootings almost on a daily basis. The media further bombards us with images of these attacks via live broadcasts on TV and streaming over the Internet. But there is much more to these tragedies that lies outside the camera lens and news broadcasts.

What about the shadow participants?
What happens to the families, friends and loved ones who are indirectly the victims who also have to deal with the fallout of these tragedies?
What about the co-workers that must pick themselves up, physically and emotionally, a few hours after being exposed to a tragedy to fulfill their jobs, especially when nothing but their best effort or service is expected from them in the immediate aftermath?

On December 2, 2015, when Alicia Cuello lived through the danger and psychological trauma that became known as the San Bernardino Shooting, the harsh reality of the challenges associated with surviving a tragedy affected her personally and professionally.

With a demanding boss, and clients expecting their business needs to be met, Alicia was forced to navigate the delicate balance between managing the daily pressures of her job and regaining her mental health after being emotionally devastated by a horrific workplace shooting.

What do employees do following a tragedy? Do you pretend to be alright or can the emotional trauma be too much for anyone to bear? What about co-workers, managers and clients: What can they expect? Should we, and how can we, manage their expectations even though they weren’t in San Bernardino that day?

This latest book from the national conference speaker, facilitator, and human resource coach sheds new light on the world of trauma and how individuals, as well as organizations, can best address tragedies in their lives and workplaces. You will share Alicia’s experience and, hopefully, learn that any human being can help another person heal from a trauma and regain their footing at work and in life.